Our Privacy Policy was last updated on 06 June 2026
This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by [COMPANY].
HI THERE
Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
1. How does the Healthy Meal Credit Plan work?
Our meal plans operate on a simple credit system.
1 Credit = 1 Meal
For example:
6 Credits = 6 Meals
10 Credits = 10 Meals
15 Credits = 15 Meals
20 Credits = 20 Meals
You may redeem one credit for one meal during your subscription period.
BASICALLY...
“Personal Information” is information someone can use to identify you.
2. When will my meal plan start?
To ensure smooth meal preparation and delivery scheduling, subscriptions are activated according to our weekly production cycle.
For example:
Subscription DateMeal Plan Start DateMonday – FridayFollowing MondaySaturday – SundayMonday of the following week
Example:
Subscribe between 8 June 2 2026 – 12 June 2026 (Mon–Fri) → Meal plan starts 15 June 2026 (Mon).
Subscribe between 13 June 2026 – 14 June 2026 (Sat–Sun) → Meal plan starts 22 June 2026 (Mon).
This allows us sufficient time to prepare fresh ingredients and coordinate deliveries.
3. What meal plans are available?
Adult Healthy Meal Plans
Starter Harvest Plan
6 Meal Credits
Valid for 10 Working Days
Fresh Harvest Plan
10 Meal Credits
Valid for 15 Working Days
Abundance Harvest Plan
15 Meal Credits
Valid for 20 Working Days
Golden Harvest Plan
20 Meal Credits
Valid for 20 Working Days
Little Sheep Kid's Meal Plans
Little Sheep Starter Plan
6 Meal Credits
Valid for 10 Working Days
Little Sheep Grow Plan
10 Meal Credits
Valid for 15 Working Days
Little Sheep Strong Plan
15 Meal Credits
Valid for 20 Working Days
Little Sheep Star Plan
20 Meal Credits
Valid for 20 Working Days
4. What meal options can I choose?
For Adult Healthy Meals, you may choose either one:
Rice Bowl Meal
Fresh Salad Meal
Meal selections may vary according to our weekly menu schedule.
5. How long are my credits valid?
Credits are valid according to the plan purchased.
All credits must be redeemed within the stated validity period.
Working days refer to Monday through Friday and exclude weekends and public holidays.
6. Can I carry forward unused credits?
No.
Unused credits will automatically expire after the validity period and cannot be carried forward, extended, or reinstated.
7. Are meal credits transferable?
No.
Meal credits are non-transferable and may only be used by the registered subscriber.
Credits cannot be sold, exchanged, shared, or transferred to another person.
8. Can I get a refund?
All meal plans are strictly non-refundable once payment has been successfully verified and confirmed.
No refunds will be provided for:
Unused credits
Expired credits
Partially used plans
Missed meals
Customer cancellations
9. How do I make payment?
After submitting your subscription form, please make payment via:
Bank Transfer
DuitNow QR
You will then be required to upload a clear screenshot or copy of your payment receipt through the subscription form.
10. How long does payment verification take?
Our team will verify your payment within 24 hours of receipt submission.
Once verified, you will receive a confirmation message from BingBite Cafe.
Your meal plan will only be activated after successful payment verification.
11. Is delivery included?
Free delivery is available within our designated delivery coverage areas.
Additional delivery charges may apply for locations outside our standard delivery zones.
Please contact us if you are unsure whether your location is covered.
12. When are meals delivered?
Meals are delivered on working days only:
Monday – Friday
Deliveries are generally unavailable on weekends and public holidays unless otherwise announced.
13. What happens if I am not available during delivery?
Please ensure someone is available to receive the meal at the designated delivery location.
If a delivery attempt is successful but the recipient is unavailable, the meal may be left according to prior arrangements and the meal credit will be considered redeemed.
No replacement meal or refund will be provided for missed deliveries due to customer unavailability.
14. Do you deliver during public holidays?
Generally, deliveries are not available on public holidays.
Where applicable, deliveries may be rescheduled to the next available working day.
15. Can I change my delivery address?
Yes.
Please notify us as early as possible before your next scheduled delivery.
Changes are subject to delivery coverage and operational availability.
16. Do your menus change?
Yes.
Our menus are regularly updated to provide variety, balanced nutrition, and seasonal freshness.
17. What if an ingredient is unavailable?
Occasionally, ingredients may be unavailable due to supplier or seasonal limitations.
In such cases, BingBite Cafe reserves the right to substitute ingredients or menu items with alternatives of similar quality and nutritional value.
18. Do you cater for allergies or dietary requirements?
Please inform us before subscribing if you have any food allergies or dietary restrictions.
While we take reasonable precautions, our kitchen handles a variety of ingredients and we cannot guarantee a completely allergen-free environment.
19. How is my personal information used?
Your information is used solely for:
Subscription management
Meal preparation
Delivery coordination
Customer support
Business administration
We do not sell or share your personal information with third parties for marketing purposes.
Please refer to our Privacy Policy for more information.
20. How can I contact BingBite Cafe?
If you have any questions regarding your meal plan, delivery, or subscription, please contact us:
BingBite Cafe
📞 Phone: +60107009283
📧 Email: bingbitecafe@gmail.com
We are happy to assist you.
HI THERE
We're excited to help you enjoy a healthier lifestyle with BingBite Cafe.
Below are answers to some of the most commonly asked questions about our Healthy Meal Credit Plans. If you need further assistance, our team is always happy to help.
DEFINITIONS
We're delighted to support your healthy eating journey with BingBite Cafe.
Below are answers to our most commonly asked questions regarding meal plans, credits, deliveries, payments, and subscriptions. If you require further assistance, please feel free to contact our team.